Refund policy
RETURN & REFUND POLICY
Because most Overflow Studios products are made to order or printed on demand, we generally do not accept returns or exchanges for buyer’s remorse, change of preference, or incorrect size/color selection made by the customer.
We will review requests involving:
- damaged items
- defective products
- misprints
- incorrect items received
- significant production errors
Please contact us within 30 days of delivery and provide your order number plus clear photos of the issue.
If the claim is approved, we may offer a replacement, reprint, or refund depending on the situation.
Return shipping is generally the customer’s responsibility unless the return is due to a verified fulfillment or production error.
Customized or personalized products are generally final sale unless they arrive damaged, defective, misprinted, or incorrect.
Cancellations may be requested within 15 minutes after placing the order. After production has started, cancellation may no longer be possible.
This policy does not limit any mandatory consumer rights that may apply under the laws of your country or jurisdiction.
For return or refund concerns, contact:
Overflow Studios
overflowingstudios2026@outlook.com