Shipping policy

SHIPPING POLICY

At Overflow Studios, we are committed to delivering your faith-inspired apparel and lifestyle products as efficiently as possible. Some of our products are made or printed to order, so processing and delivery times may vary depending on the product, destination, and fulfillment provider.

1. Order Processing Time
Most orders are processed and prepared for shipment within 2–5 business days. During holidays, high-demand periods, or special promotions, production may take slightly longer. Processing times do not include shipping transit time.

2. Shipping Destinations
We currently ship to selected destinations in the United States, Europe, and other supported international markets shown at checkout. Shipping availability depends on the product and fulfillment location.

3. Estimated Delivery Times
Estimated delivery times are shown at checkout whenever available. Typical delivery after production may be:

United States: approximately 3–7 business days
Europe: approximately 5–12 business days
Other international destinations: delivery times vary by country and carrier.

These are estimates and are not guaranteed. Customs processing, carrier delays, weather conditions, holidays, or other circumstances outside our control may affect delivery.

4. Shipping Rates
Shipping charges are calculated and displayed at checkout based on the destination, product, quantity, and available shipping method.

5. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available. Tracking updates may take up to 24–48 hours to appear after shipment.

6. Customs, Duties, and Import Taxes
International orders may be subject to customs duties, VAT, import taxes, handling fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

7. Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error. Once an order has entered production or shipped, address changes may no longer be possible.

8. Lost, Delayed, or Damaged Shipments
If your order appears lost, significantly delayed, or arrives damaged, please contact us with your order number and relevant photos or information. We will review the issue and assist you according to our applicable policies and fulfillment-provider procedures.

For shipping questions, contact:

Overflow Studios
overflowingstudios2026@outlook.com